TERMS & CONDITIONS
Welcome to P.B. By using this website and making a purchase, you agree to the following terms and conditions. Please read these carefully before completing your purchase.
1. General Information
This webshop is operated by a private individual. All artworks sold are handmade and unique. Each artwork and word combination may be reproduced by the artsit as a new artwork or print. Contact information for questions or complaints can be found at the end of this document.
2. Orders and Payment
All prices are listed in SEK and include VAT.
Payment is processed through Stripe (credit/debit card).
An order becomes binding once payment is received.
I reserve the right to refuse an order if the product is no longer available.
3. Shipping
Shipping is processed within 1-3 business days after payment is received.
Shipping costs are displayed at checkout before completing your purchase.
I use PostNord for deliveries and cannot be held responsible for delays or damages caused during transit.
4. Right of Withdrawal and Returns
As a consumer, you have the legal right to withdraw from your purchase within 14 days of receiving the product, provided the product is returned in its original condition.
The right of withdrawal does not apply to custom-made or personalized artwork.
The buyer is responsible for return shipping costs.
To return a product, please contact me via shop@patrikbeskow.com before sending the item back.
5. Limitation of Liability
I strive to accurately represent the artworks on this website, but slight variations in color or appearance may occur due to screen settings.
I am not responsible for damages caused by improper handling or use of the artwork.
6. Privacy Policy
6.1 What Data is Collected?
When you place an order, the following information is collected:
Name
Address
Email address
Phone number
Payment information (handled securely by Stripe; I do not have access to full payment details).
6.2 How is Your Data Used?
Your personal data is used to:
Process and deliver your order.
Ship items via PostNord.
Fulfill legal obligations, such as bookkeeping requirements.
6.3 Sharing Your Data
Squarespace stores information about your order and contact details.
Stripe securely processes payment information.
PostNord receives the necessary information to deliver your order.
These providers are GDPR-compliant and are responsible for securely handling your data.
6.4 Your Rights
You have the right to:
Request information about what data I store about you.
Have incorrect data corrected.
Request the deletion of your data, provided it does not conflict with legal obligations (e.g., bookkeeping laws).
6.5 Data Retention
I retain your data as long as necessary to:
Fulfill your order.
Comply with bookkeeping requirements (up to 7 years, as per Swedish law).
6.6 Security
Your data is protected through secure technology and trusted providers like Squarespace and Stripe. I take reasonable technical and organizational measures to safeguard your information.
6.7 Contact for Privacy Questions
If you have questions or wish to exercise your rights, please contact me via: shop@patrikbeskow.com.
7. Cookies
This website uses cookies to enhance your user experience and ensure the webshop functions properly. By using this website, you agree to the use of cookies as described in this policy.
7.1 What Cookies Are Used?
Necessary Cookies: Enable essential webshop functionality (e.g., saving your cart or completing a payment).
Analytical Cookies: Squarespace and third-party services (e.g., Google Analytics) may use cookies to collect anonymous statistics on website usage.
Functional Cookies: Save your preferences and improve your browsing experience.
7.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that some features of the webshop may not function properly if cookies are disabled.
8. Disputes
In the event of a dispute, we will attempt to resolve the matter amicably. If we cannot reach an agreement, you have the right to contact the Swedish National Board for Consumer Disputes (ARN) or your local court.
9. Contact Information
If you have any questions about your purchase or these terms, please contact me via: shop@patrikbeskow.com.
This policy was last updated on 2024.12.03. I reserve the right to update these terms as needed.